Frequently Asked Questions
Ordering & Preorders
How do I place an order?
Browse This Month's Menu, add your items to the cart, and check out online.
When do I need to place my order?
Preorders typically close 48 hours before pickup so I can bake fresh and minimize waste.
Do you accept custom orders?
Yes! For birthdays, gatherings, or larger quantities, please reach out through the Contact page. Two weeks notice is recommended for custom requests.
Pickup
Where do I pick up my order?
Pickups rotate weekly between Swanton Park & Ride and St Albans Park & Ride. The exact date and location for your order will appear at checkout.
Do you offer delivery or shipping?
At this time, we offer local pickup only. Custom order pickup time and location will be discussed during planning.
Pay-What-You-Can
How does Pay-What-You-Can work?
Many items are listed at $0. At checkout, use the tip function to contribute the amount that feels right for you.
What if I can't afford much?
That's okay! My goal is affordability and accessibility. Pay what feels comfortable, and enjoy your treats knowing you're part of our community.
What if I want to give extra?
Every additional contribution supports donations to food shelves and helps me continue baking,
Products
How long do your baked goods stay fresh?
Most items are best enjoyed within 2-3 days of pickup. Cookies can be frozen for up to 3 months if sealed tightly. Mini loaves and snack cakes can be frozen for longer storage.
Do you offer gluten-free or allergen-friendly options?
Some items can be made gluten-free using measure-for-measure flour. While the ingredients will be gluten free the items are baked in a shared can kitchen. Gluten-free items are likely safe for sensitivities or intolerances but not recommended for those with celiac disease or wheat allergies.
Where can I see the current menu?
Each month's menu is posted on the homepage under This Month's Menu.
Community & Donations
How does my order support the community?
- 30% of proceeds from all orders are donated to charitable organizations.
- Fresh bakes are donated weekly to local food shelves and programs.
- Baked goods are donated at various community events.
Can I suggest an organization for donations?
Absolutely! I welcome suggestions through the Contact Page.